Cable modems certified to support DOCSIS 3.0 or 3.1 are required for all new customers on Click!’s network. Current customers should ensure they have a minimum of a DOCSIS 3.0 device in order to consistently receive optimal speeds. Additionally, devices must be capable of 24x4 or higher channel bonding* to achieve package speeds.*

Approved cable modems as of July, 2018

Approved modems for packages 30 Mbps and above:

MODEM MODEL CHANNEL BONDING CAPABILITIES DOCSIS VERSION
Netgear CM7800 32 x 8 3.1
Netgear CM1000 32 x 8 3.1
Arris SB8200 32 x 4 3.1
Motorola MB8600 32 x 8 3.1

Approved for all packages:

MODEM MODEL CHANNEL BONDING CAPABILITIES DOCSIS VERSION
Netgear CM600-100NAS 24 x 4 3.0
Netgear CM700 32 x 4 3.0
Netgear C6900 24 x 8 3.0
Netgear C7000 24 x 8 3.0
Linksys CM3024 24 x 4 3.0
Linksys CG7500 24 x 8 3.0
Arris/Motorola CM3200 32 x 8 3.0
Arris/Motorola DG3260 32 x 8 + wifi 3.0
Arris/Motorola DG3270 32 x 8 + wifi 3.0
Arris/Motorola SB6190 32 x 4 3.0
Arris/Motorola DG2460 24 x 4 + wifi 3.0
Arris/Motorola DG2470 24 x 4 + wifi 3.0
Arris/Motorola SBG7580-AC 32 x 4 + wifi 3.0
Motorola MB7220 24 x 8 3.0
Netgear Nighthawk C7100 24 x 8 + wifi 3.0

Actual speeds may vary depending on the number, performance, and configuration of the following:

  • Connected PC or connecting PC (Gigabit Ethernet NIC required for 100M)
  • Hardware (Processor, Single Core, Multi-Core), RAM, Hard Drive (write speed capabilities)
    Router and connecting adapters (Gigabit Ethernet interface required for 100M)
  • Software applications
  • Web Browser/Browser Plug-ins (Flash/Java)
  • Website/Server Limitations (Not all speed test sites are capable of testing 100M)
  • Network congestion outside of Click!’s network

*Modems with higher channel bonding capacity can take advantage of ALL available bandwidth on the network. Channels are like lanes on the freeway. When there are more cars on the road you see slower traffic. Slower traffic is comparable to congestion on the internet channels. Congestion is the buffering and lag you experience when your modem is not capable of using all available bandwidth when you don’t have enough lanes.
That’s why modems evolved to have access to more lanes through channel bonding. Channel bonding combines multiple channels to increase the amount of traffic a modem can support.